Ovation Credit Services Review: Is It A Scam Or Is It Legit?

Credit repair companies play a crucial role in helping individuals repair their credit history and improve their financial well-being. One such company is Ovation Credit Services, a division of LendingTree. With over a decade of experience in the industry, Ovation Credit Services has gained recognition for its commitment to assisting clients in locating and rectifying errors on their credit reports, raising their FICO scores, and safeguarding against fraudulent activity.

In this blog post, we will delve into the offerings of Ovation Credit Services, evaluate its pricing structure, discuss the type of contract it offers, explore its refund/cancellation policy, and analyze the pros and cons of choosing this credit repair company.

Ovation Credit Services: What Do They Offer?

Ovation Credit Services aims to provide comprehensive credit repair solutions to its clients. The company’s services include credit consultation, credit report analysis, dispute management, credit monitoring, and consumer education advice. Upon registration, clients can avail themselves of free credit reports from TransUnion and Equifax, enabling them to gain insights into their credit profiles. Ovation offers two primary programs: the Essentials Program and the Essentials Plus Program.

The Essentials Program, priced at $79 per month, provides clients with a dedicated credit analyst, unlimited disputes to all three credit bureaus, a 24/7 online dashboard for dispute management, a case advisor, consumer education advice, and opportunities for new credit-building through LendingTree after the disputing process.

On the other hand, the Essentials Plus Program, available at $109 per month, offers the same advantages as the Essentials Program along with additional features such as unlimited validation letters, unlimited goodwill letters, recommendation letters, and round-the-clock TransUnion Credit Monitoring.

Clients who seek alternative plan options can consult with Ovation Services’ customer service to find a suitable solution tailored to their needs. Additionally, the company offers various discount programs, including a couples discount of 20%, a senior citizen discount for those aged 65 and above, and a 10% discount for active and retired military personnel.

Moreover, Ovation Credit provides a competitive upgrade offer, granting a $50 credit toward the first monthly payment when switching from a competitor. Referral bonuses are also available, where clients can receive $35 or $50 off their subsequent monthly fees if friends or family sign up for the program.

Type of Contract and Refund/Cancellation Policy

One of the notable advantages of Ovation Credit Services is its flexible contract options. The company operates on a month-to-month basis, allowing clients to have control over their credit repair journey without committing to lengthy contracts. This flexibility provides customers with the freedom to discontinue using the service at any time without incurring any additional fees.

However, it is important to note that Ovation does not offer refunds for services already paid for. In the event of customer dissatisfaction, the company claims to waive the fee for that particular month. While this gesture may alleviate concerns for ongoing services, it does not address the issue of fees paid for prior months. This policy might be a drawback for individuals who were unsatisfied with the services provided in previous months.

Services and Support

Ovation Credit Services excels in delivering extensive and adaptable services to simplify and enhance the credit restoration process. The company specializes in addressing a wide range of credit issues, including late payments, collections, charge-offs, bankruptcies, repossessions, foreclosures, liens, and judgments. By engaging in thorough credit analysis and leveraging industry expertise, Ovation Credit Services assists clients in resolving these credit problems and improving their credit profiles.

To further support their clients, Ovation Credit Services offers a user-friendly dispute management tool that provides real-time updates on the progress of disputes. Additionally, clients gain access to a 24-hour online account dashboard, enabling them to monitor their credit repair journey conveniently. The company provides phone and email support, ensuring that clients can receive assistance from specialized case advisors who can guide them through the credit repair process.

Ovation Credit Services: Pros and Cons

As with any credit repair company, Ovation Credit Services has its share of pros and cons. Let’s take a closer look at the advantages and disadvantages of choosing this service:

Pros

• Discounts: Ovation Credit Services stands out by offering a variety of discount options, surpassing what many other credit repair services provide. This ensures that clients can access services at a more affordable rate, allowing them to allocate their financial resources effectively.
• Free Consultation: Ovation Credit Services offers a free credit consultation conducted by a credit analyst. This valuable service enables clients to gain a better understanding of their credit reports and receive guidance on improving their credit scores. Alternatively, clients can leverage the insights provided during the consultation to embark on a do-it-yourself (DIY) credit repair journey.
• Customizable Services: Ovation Credit Repair Services provides a range of service packages that can be tailored to meet individual needs. Whether clients are seeking rapid credit score improvement or prefer the peace of mind that professional assistance brings, Ovation Credit Services offers customizable plans designed to accommodate various requirements.

Cons

• No Money-Back Guarantee: While Ovation Credit Services may waive the fee for the current month in the event of customer dissatisfaction, they do not offer refunds for fees already charged. This lack of a money-back guarantee can be a disadvantage for individuals who are not satisfied with the services provided in previous months.
• Limited Credit Monitoring: Ovation Credit Services only monitors one credit bureau, TransUnion, and that too is available exclusively with the most expensive plan, the Essentials Plus Program. Clients who require comprehensive credit monitoring across all three major credit bureaus might find this limitation restrictive.
• State-Specific Service Options: Ovation Credit Repair’s services and pricing structure can vary depending on the state in which clients reside. This discrepancy is evident in states like Mississippi and Oregon, where residents may have access to different services and may be charged different rates. It is essential for potential clients to verify the availability of services in their specific state before making a decision.

Ovation Credit Services BBB Reviews

When evaluating Ovation Credit Services, it is important to consider the company’s reputation and customer experiences. According to the Better Business Bureau (BBB), Ovation Credit Services holds an A+ rating and has been accredited since 2004. The BBB provides valuable insights into a company’s practices and customer satisfaction.

As of now, Ovation Credit Services has received an average of 98 customer reviews, indicating a reasonable sample size of feedback. It is worth noting that the company has also addressed 82 complaints within the last three years. Based on the available information, Ovation Credit Services has received an average rating of 3.5 stars out of 5 from customers. These metrics suggest a generally positive reputation, but it is always recommended to review individual customer experiences and consider them in the decision-making process.

FAQs

How does Ovation Credit Services determine the best course of action for each client?

A1: Ovation Credit Services offers a free credit consultation to thoroughly assess each client’s unique credit situation. During this consultation, a credit analyst analyzes the client’s credit report, identifies errors or discrepancies, and provides personalized recommendations for improving their credit score. The analyst takes into account factors such as payment history, credit utilization, derogatory marks, and length of credit history to create a customized plan of action.

Can I access my credit reports for free with Ovation Credit Services?

A2: Absolutely! Upon registration, Ovation Credit Services provides clients with access to free credit reports from both TransUnion and Equifax. These reports offer a comprehensive overview of the client’s credit history, including accounts, payment history, inquiries, and other essential information. By reviewing these reports, clients can gain valuable insights into their credit profiles and identify areas that require attention and improvement.

What sets Ovation Credit Services apart from other credit repair companies?

A3: Ovation Credit Services stands out due to its commitment to providing comprehensive services tailored to individual client needs. Unlike many other credit repair companies, Ovation offers customizable service packages that can be adjusted to meet specific credit repair goals. Whether clients require assistance with credit disputes, credit monitoring, or educational resources, Ovation Credit Services provides a wide range of solutions to address their unique needs.

How does Ovation Credit Services handle credit disputes?

A4: Ovation Credit Services employs a strategic approach to credit disputes. Once clients identify errors or inaccuracies in their credit reports, Ovation Credit Services initiates a dispute process on their behalf. This includes sending dispute letters to the credit bureaus, challenging questionable items, and requesting investigations. Ovation Credit Services utilizes its expertise and knowledge of consumer rights and credit reporting regulations to maximize the chances of successful dispute resolutions.

Does Ovation Credit Services offer credit monitoring services?

A5: Yes, Ovation Credit Services offers credit monitoring services to help clients stay informed about their credit profiles. With the Essentials Plus Program, clients receive round-the-clock TransUnion Credit Monitoring. This service provides real-time updates and alerts regarding changes to the client’s credit report, such as new accounts, credit inquiries, or potential signs of fraud. Credit monitoring is an essential tool for proactively managing and protecting one’s credit health.

How does Ovation Credit Services educate its clients about credit improvement?

A6: Ovation Credit Services places great emphasis on educating its clients about credit improvement strategies. Alongside credit repair services, the company provides comprehensive consumer education advice. This includes guidance on responsible credit utilization, the importance of timely payments, methods for building positive credit history and avoiding common credit mistakes. By empowering clients with knowledge, Ovation Credit Services aims to help them make informed financial decisions and maintain healthy credit habits in the long run.

What kind of support can clients expect from Ovation Credit Services?

A7: Ovation Credit Services prioritizes client support throughout the credit repair journey. Clients have access to a personal case advisor who can provide guidance, answer questions, and offer support as needed. The company’s dispute management tool allows clients to track the progress of their disputes in real time, ensuring transparency and accountability. Additionally, Ovation Credit Services offers phone and email support, ensuring that clients can reach out to specialized case advisors whenever they require assistance.

Are there any additional benefits or resources offered by Ovation Credit Services?

A8: Yes, in addition to credit repair services, Ovation Credit Services provides opportunities for new credit building through LendingTree after the disputing process. This unique feature allows clients to explore options for obtaining new credit, which can positively impact their credit score and overall financial standing. By partnering with LendingTree, Ovation Credit Services aims to provide clients with a holistic approach to credit improvement and long-term financial success.

Can clients cancel their services with Ovation Credit Services at any time?

A9: Yes, Ovation Credit Services offers a cancel-anytime policy, providing clients with the flexibility to discontinue the service whenever they choose. There are no long-term commitments or cancellation fees, ensuring that clients have full control over their credit repair journey. This policy allows clients to adapt their credit repair strategy based on their evolving needs and financial circumstances.

How long does it typically take to see results with Ovation Credit Services?

A10: The timeframe for seeing results with Ovation Credit Services can vary depending on the complexity of each client’s credit issues. While some clients may experience improvements in their credit scores and report within a few months, others may require a longer duration to achieve their desired outcomes. It is important to note that credit repair is a process that requires patience and consistent effort. Ovation Credit Services remains dedicated to guiding clients through this journey, providing ongoing support and expertise to help them reach their credit goals.

Conclusion

In conclusion, Ovation Credit Services is a reputable credit repair company that offers a range of comprehensive services to help individuals improve their credit history. With a focus on personalized solutions, flexible contracts, and a commitment to customer support, Ovation Credit Services strives to assist clients in repairing their credit profiles and achieving their financial goals.

The company’s offerings include free credit consultation, access to credit reports from TransUnion and Equifax, customizable service packages, and educational resources to empower clients with knowledge about credit improvement. Ovation Credit Services employs a strategic approach to credit disputes, utilizing its expertise to challenge inaccuracies and maximize successful resolutions. Additionally, credit monitoring services and round-the-clock support from dedicated case advisors ensure that clients can stay informed and receive guidance throughout the credit repair process.

While Ovation Credit Services has received positive recognition, including an A+ rating and accreditation from the Better Business Bureau, it is always advisable for individuals to conduct their own research and consider customer reviews to make informed decisions about credit repair services.

Ultimately, Ovation Credit Services provides individuals with an opportunity to repair their credit history, address credit issues, and work towards building a stronger financial foundation. By leveraging the expertise and resources of a reputable credit repair company like Ovation Credit Services, individuals can take proactive steps toward improving their credit scores and securing a brighter financial future.